shipping.
We deliver every order quickly, safely and reliably to your home — in the following countries.
- Germany
- Austria, the Netherlands, Belgium, Denmark
- Switzerland
We deliver all items free of shipping charges from EUR 200 onwards to an address in Germany!
(German islands may incur a transport surcharge.)
Our items are shipped exclusively as insured forwarding shipments. Please therefore inspect the goods on delivery and note any damage directly on the freight document of the delivering forwarder. This greatly speeds up the handling of damage claims for everyone involved.
Delivery methods
We always strive for short delivery routes with the best possible service. We deliver:
- By forwarding agent: free to the kerbside, including telephone notification. Please make sure on the delivery day that someone is available to receive and, if needed, sign for the goods.
- By DHL: within Germany flat fee EUR 6. International shipping flat fee EUR 10.
Deliveries within Germany
Free delivery to mainland Germany is part of our service. Deliveries to the German islands may incur a transport surcharge.
- Forwarding shipments: Free — Lead time from dispatch: 5–10 working days
Deliveries to Austria, Belgium, Denmark or the Netherlands
Shipping costs to these three countries are the same and can be found in the listing below.
- Forwarding shipments: EUR 149.00 (may vary) — Lead time from dispatch: 10–15 working days
Deliveries to Switzerland
If the billing and delivery address is in Switzerland, German VAT is not shown and you do not have to pay it. This is automatically reflected in both the order confirmation and the invoice. Accordingly, the shipping costs below also do not include VAT.
- Forwarding shipments: EUR 199.00 — Lead time from dispatch: 10–15 working days
Subsequent VAT refund (e.g. on self-export) is possible against a EUR 15 handling fee — within 3 months of receipt of the goods.
Further information on customs is available at: http://ec.europa.eu/taxation_customs/common/about/welcome/index_en.htm
Information on import VAT is available at: http://auskunft.ezt-online.de/ezto/Welcome.do
Important information specifically for Switzerland:
https://xtares.admin.ch/tares/login/loginFormFiller.do